Since the law did not require written disclosure of cap costs or interest rates, Ford Motor Credit did not provide
it. This allowed its dealers to use (and get away with) deceptive sales practices, such as quoting lower prices and interest rates than people actually received. And it allowed dealers to overcharge their customers.
Even after witnessing numerous acts of blatant overcharging (from dealer worksheets), Ford did not provide disclosure of cap costs until July of 1995, following an investigation in Florida. At the time of publication, the company was still not providing written disclosure of interest rates to its lease customers.
March 5, 2009
Refused to Disclose Cap Cost or APR In Spite of Overcharging & Fraud
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